User manual WEBROOT ENTREPRISE-SPY SWEEPER ENTREPRISE 2.1 SYSTEM ADMINISTRATOR GUIDE

[. . . ] Webroot Enterprise System Administrator Guide Webroot Software, Inc. PO Box 19816 Boulder, CO 80308 www. webroot. com Webroot Enterprise System Administrator Guide © 2004­2005 Webroot Software, Inc. Webroot, Spy Sweeper, and the Webroot and Spy Sweeper icons are registered trademarks or trademarks of Webroot Software, Inc. All other trademarks are properties of their respective owners. Contents 1: Planning Your Installation 1 About This Guide . [. . . ] · · · To move a workstation from group to another, drag it from the current group and drop it onto another group. To delete a group, move all workstations in the group to another group, select the group you want to delete, and click Delete Group. To delete a workstation from a group, select the group, then select the workstation and click Delete Selected Workstations. If the deleted workstation contacts the company server, the workstation is added to a default group named after the domain or workgroup the client workstation is in. 6. Click Apply Changes. Creating and Exporting Client Reports Using the filter on the Client Management panel, you can create various reports. For example, you can filter based on the last heartbeat date, application version, or definition version. If you want to save a report as file, you can export it as a comma separated (CSV) file. To create and export client reports: 1. From the Admin Console function tree, select Admin Tasks > Client Management. · · The Client Management panel displays with a list of all existing groups on the left side. To see all client workstations that have the Spy Sweeper client installed, click the top (company) node of the group tree. 2. Use the filter options to display the information you want in your report. · For more information, see "Filtering Information" on page 37. 4. · You can select more than one workstation by using Ctrl or Shift as you select workstations. 5. · · You can also right-click the selected workstations and select Export Selected Workstations to File. Click Save. Webroot Enterprise System Administrator Guide 35 Polling Client Workstations Now You can poll one or more client workstations from the Client Management panel. You can use this function if you have changed some settings, such as assigning program or definition updates, and you want client workstations to receive those updates immediately. Note Use this option selectively to ensure that you do not overwhelm your network and servers with a large number of client workstations requesting updates at the same time. To poll client workstations now: 1. From the Admin Console function tree, select Admin Tasks > Client Management. · · The Client Management panel displays with a list of all existing groups on the left side. To see all client workstations that have the Spy Sweeper client installed, click the top (company) node of the group tree. 2. Click the group that includes the client workstation you want to poll. · You can select more than one workstation by using Ctrl or Shift as you select workstations. 4. · · · You can also right-click the selected workstations and select Poll Now. [. . . ] Spyware--Includes details of the spyware found. To generate reports: 1. From the Admin Console function tree, select Reports and the type of report you want. · If you want the report to include the whole company, select the company name at the top of the group tree. 3. · To save the report to any of several file formats, click Print, then select the Print to File option, Type, and Where to save the file. Webroot Enterprise System Administrator Guide 59 60 5: Monitoring Status A: Webroot Enterprise Port Requirements A number of communication ports must be opened for proper communications between all network components within the Webroot Enterprise architecture. [. . . ]