Detailed instructions for use are in the User's Guide.
[. . . ] The only warranties for SONY products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. SONY shall not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide SONY Compaq nc6220 and nc6230 Notebook PC Third Edition February 2006 First Edition February 2005 Document Part Number: 371035-003
Contents
1 Product Description
1. 1 1. 2 1. 3 1. 4 1. 5 Features . 36
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Contents
4 Illustrated Parts Catalog
4. 1 4. 2 4. 3 4. 4 4. 5 4. 6 4. 7 Serial Number Location . [. . . ] The computer restarts in Windows when the process is complete.
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Software Update and Recovery
Reinstalling Device Drivers and Other Software
After the operating system installation process is complete, you must reinstall drivers. To reinstall drivers, use the Recovery disc included with the computer: 1. While running Windows, insert the Recovery disc into the optical drive. Then type D:\SWSETUP\APPINSTL\SETUP. EXE where D indicates the optical drive. After the drivers are reinstalled, you must reinstall any software you added to the computer. Follow the installation instructions provided with the software.
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Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a reference for spare part numbers.
4. 1 Serial Number Location
When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.
Serial Number Location
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Illustrated Parts Catalog
4. 2 Computer Major Components
Computer Major Components
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Illustrated Parts Catalog
Table 4-1 Spare Parts: Computer Major Components
Item
1
Description
Spare Part Number
Display assemblies (include wireless antenna transceivers and cables) 14. 1-inch, SXGA, TFT 14. 1-inch, XGA, TFT 379793-001 379792-001 379794-001 379807-001 379795-001
2 3 4 5
Switch cover TPM security module LED board (includes LED board cable) Keyboards Belgium Brazil Czech Republic Denmark France French Canada Germany Greece Hungary Iceland International Israel Italy Japan Korea 378188-A41 378188-201 378188-221 378188-081 378188-051 378188-121 378188-041 378188-151 378188-211 378188-DD1 378188-021 378188-BB1 378188-061 378188-291 378188-AD1 Latin America Norway Portugal Russia Saudi Arabia Slovakia Slovenia Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom United States
378188-161 378188-091 378188-131 378188-251 378188-171 378188-231 378188-BA1 378188-071 378188-101 378188-111 378188-AB1 378188-281 378188-141 378188-031 378188-001
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Illustrated Parts Catalog
Computer Major Components
44
Maintenance and Service Guide
Illustrated Parts Catalog
Table 4-1 Spare Parts: Computer Major Components (Continued)
Item
6 7 8
Description
Fan Heat sink (includes thermal paste) Processors (include thermal paste) Intel Pentium M 770 (2. 13-GHz) Intel Pentium M 760 (2. 00-GHz) Intel Pentium M 750 (1. 86-GHz) Intel Pentium M 740 (1. 73-GHz) Intel Pentium M 730 (1. 60-GHz) Intel Celeron M 730 (1. 5-GHz)
Spare Part Number
378233-001 379799-001
379806-001 379805-001 379804-001 379803-001 379802-001 379801-001 379798-001 379796-001 380774-001 and 379814-001
9 10 11
TouchPad (includes TouchPad cable) Top cover Modem board
12
Memory modules (PC2-3200, CL3) 1024 MB 512 MB 256 MB 373121-001 373120-001 373119-001
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Illustrated Parts Catalog
Computer Major Components
46
Maintenance and Service Guide
Illustrated Parts Catalog
Table 4-1 Spare Parts: Computer Major Components (Continued)
Item
13
Description
Mini PCI communications modules 802. 11b/g combination WLAN module, for use internationally 802. 11b/g combination WLAN module, for use Japan 802. 11b/g combination WLAN module, for use in the United States 802. 11a/b/g combination WLAN module, for use in Europe, Middle East, Africa 802. 11a/b/g combination WLAN Mini PCI communications module for use Japan 802. 11a/b/g combination WLAN module, for use internationally 802. 11a/b/g combination WLAN module, for use Japan 802. 11a/b/g combination WLAN module, for use in MOW 802. 11a/b/g combination WLAN module, for use in the United States 802. 11a/b/g High Band combination WLAN module
Spare Part Number
373032-002 373032-291 373032-001 373900-021 373900-291 373033-002 373033-291 373900-001 373033-001 373901-001
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Illustrated Parts Catalog
Computer Major Components
48
Maintenance and Service Guide
Illustrated Parts Catalog
Table 4-1 Spare Parts: Computer Major Components (Continued)
Item Description
Miscellaneous Plastics Kit 14a 14b 14c 14d 14e
Spare Part Number
379812-001
Includes: PC Card slot space saver Speaker RTC battery Memory module compartment cover (includes 1 captive screw) Hard drive cover (includes 2 captive screws) Not illustrated: Computer feet Base enclosure screw caps Display bezel rubber caps MultiBay II space saver System boards (include RJ-11 connector and cable) Includes 64 MB of discrete video memory Includes 32 MB of discrete video memory Includes UMA video memory 382909-001 379790-001 379791-001 378227-001 379797-001 382693-001
15
16 17
Serial connector module (includes serial connector module cable) Base enclosure MultiBay II eject device (not illustrated)
18
MultiBay II devices 8X Max DVD-ROM drive DVD+RW/R and CD-RW Combo Drive DVD/CD-RW Combo Drive 373314-001 375557-001 373315-001
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Illustrated Parts Catalog
Computer Major Components
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Maintenance and Service Guide
Illustrated Parts Catalog
Table 4-1 Spare Parts: Computer Major Components (Continued)
Item
19 20
Description
Bluetooth wireless module (includes Bluetooth module cable) Audio boards (include audio board cables) For use with system boards with discrete video memory For use with system boards with UMA video memory
Spare Part Number
367871-001
385498-001 379811-001
21
Battery packs 6-cell, 4. 8-AHr 6-cell, 4. 8-AHr 8-cell, travel battery 372772-001 367457-001 367456-001
22
Hard drives (include frame and connector) 7200-rpm 60-GB 380950-001 5400-rpm 80-GB 60-GB 40-GB 379810-001 379809-001 379808-001
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Illustrated Parts Catalog
4. 3 Miscellaneous Plastics Kit
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Illustrated Parts Catalog
Table 4-2 Miscellaneous Plastics Kit Spare Part Information
Item Description
Miscellaneous Plastics Kit, includes: 1 2 3 4 5 6 7 8 PC Card slot space saver Speakers RTC battery Hard drive cover (includes 2 captive screws) Memory module compartment cover (includes 1 captive screw) Notebook feet (4) Base enclosure rubber screw caps (2) MultiBay II space saver Not illustrated: Display bezel rubber caps
Spare Part Number
379812-001
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Illustrated Parts Catalog
4. 4 Miscellaneous Cable Kit
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Maintenance and Service Guide
Illustrated Parts Catalog
Table 4-3 Miscellaneous Cable Kit Spare Part Information
Item
Description
Miscellaneous Cable Kit, includes:
Spare Part Number 389013-001
1 2 3 4
LED board cable Bluetooth module cable RJ-11 connector module with cable Audio board cables (two, one for use on models with system boards with discrete video memory, one for use on models with system boards with UMA video memory) TouchPad cable Serial connector module cable Not illustrated: Speaker cable (for use on models with system boards with discrete video memory)
5 6
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Illustrated Parts Catalog
4. 5 Mass Storage Devices
Table 4-4 Mass Storage Devices Spare Part Information
Item
1
Description
Hard drives (include frame and connector) 7200-rpm 60-GB 380950-001 5400-rpm 80-GB 60-GB 40-GB
Spare Part Number
379810-001 379809-001 379808-001
2
Optical drives (include bezel) 8X Max DVD-ROM drive DVD+RW/R and CD-RW Combo Drive DVD/CD-RW Combo Drive 373314-001 375557-001 373315-001
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Illustrated Parts Catalog
4. 6 Miscellaneous (Not Illustrated)
Table 4-5 Miscellaneous (Not Illustrated) Spare Part Information
Description Adjustable Notebook Stand SONY Advanced Docking Stand SONY Docking Stand Docking Stand Miscellaneous Plastics Kit Carrying cases Nylon top load 325815-001 and 325815-002 325814-001 367621-001 367622-001 367870-001 359118-001 Spare Part Number 372420-001 374804-001 374803-001 380045-001
Nylon entry level External MultiBay II External MultiBay II USB cable and stand External MultiBay II power cable USB 1. 1 diskette drive
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Illustrated Parts Catalog
Table 4-5 Miscellaneous (Not Illustrated) Spare Part Information (Continued)
Description Power supplies 65 watt AC adapter 65 watt, slim profile AC adapter Power cords For use in: Australia and New Zealand Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden Brazil Canada, French Canada, Latin America, Taiwan, Thailand, and the United States Denmark Hong Kong and the United Kingdom Israel Italy Japan Korea Sweden 246959-011 246959-021 246959-201 246959-001 246959-081 246959-031 246959-BB1 246959-061 246959-291 246959-AD1 246959-AG1 239704-001 381090-001 Spare Part Number
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Table 4-5 Miscellaneous (Not Illustrated) Spare Part Information (Continued)
Description Screw Kit (includes the following screws; refer to Appendix C, "Screw Listing, " for more information on specifications and usage Hex socket HM5. 0×11. 0 screw lock Phillips PM2. 5×13. 0 spring-loaded screw Phillips PM2. 5×4. 0 screw Phillips PM2. 0x8. 0 shoulder screw Phillips PM2. 0×8. 0 screw Spare Part Number 379813-001
Phillips PM2. 0×7. 0 screw Phillips PM2. 0×4. 0 screw Phillips PM2. 0x3. 0 screw Phillips PM1. 5×8. 0 screw Phillips PM1. 5×3. 0 screw Torx8 T8M2. 0×8. 0 screw
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Illustrated Parts Catalog
4. 7 Sequential Part Number Listing
Table 4-6 Sequential Part Number Listing
Spare Part Number
239704-001 246959-001 246959-011 246959-021
Description
65-watt AC adapter Power cord for use in Canada, French Canada, Latin America, Taiwan, Thailand, and the United States Power cord for use in Australia and New Zealand Power cord for use in Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden Power cord for use in Hong Kong and the United Kingdom Power cord for use in Italy Power cord for use in Denmark Power cord for use in Brazil Power cord for use in Japan Power cord for use in Korea Power cord for use in Sweden Power cord for use in Israel Nylon, entry-level top load carrying case Nylon top load carrying case
246959-031 246959-061 246959-081 246959-201 246959-291 246959-AD1 246959-AG1 246959-BB1 325814-001 325815-001
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Table 4-6 Sequential Part Number Listing (Continued)
Spare Part Number
325815-002 359118-001 367456-001 367457-001 367871-001 372420-001 372772-001 373032-001 373032-002 373032-291 373033-001 373033-002 373033-291 373119-001 373120-001 373121-001
Description
Nylon top load carrying case USB 1. 1 diskette drive 8-cell, travel battery pack 6-cell, 4. 8-AHr battery pack Bluetooth wireless module (includes Bluetooth board cable) Adjustable Notebook Stand 6-cell, 4. 8-AHr battery pack 802. 11b/g combination WLAN module, for use in the United States 802. 11b/g combination WLAN module, for use internationally 802. 11b/g combination WLAN module, for use Japan 802. 11a/b/g combination WLAN module, for use in the United States 802. 11a/b/g combination WLAN module, for use internationally 802. 11a/b/g combination WLAN module, for use Japan 256-MB memory module (PC2-3200, CL3) 512-MB memory module (PC2-3200, CL3) 1024-MB memory module (PC2-3200, CL3)
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Illustrated Parts Catalog
Table 4-6 Sequential Part Number Listing (Continued)
Spare Part Number
373314-001 373315-001 373900-001 373900-021 373900-291 373901-001 374803-001 374804-001 375557-001 378188-001 378188-021 378188-031 378188-041 378188-051 378188-061 378188-071
Description
8X Max DVD-ROM drive MultiBay II device DVD/CD-RW Combo Drive MultiBay II device 802. 11a/b/g combination WLAN module, for use in MOW 802. 11a/b/g combination WLAN module, for use in Europe, Middle East, and Africa 802. 11a/b/g combination WLAN Mini PCI communications module for use Japan 802. 11a/b/g High Band combination WLAN module SONY Docking Station SONY Advanced Docking Station DVD+RW/R and CD-RW Combo Drive MultiBay II device Keyboard for use in the United States Keyboard for use internationally Keyboard for use in the United Kingdom Keyboard for use in Germany Keyboard for use in France Keyboard for use in Italy Keyboard for use in Spain
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Illustrated Parts Catalog
Table 4-6 Sequential Part Number Listing (Continued)
Spare Part Number
378188-081 378188-091 378188-101 378188-111 378188-121 378188-131 378188-141 378188-151 378188-161 378188-171 378188-201 378188-211 378188-221 378188-231 378188-251 378188-281 378188-291
Description
Keyboard for use in Denmark Keyboard for use in Norway Keyboard for use in Sweden Keyboard for use in Switzerland Keyboard for use in French Canada Keyboard for use in Portugal Keyboard for use in Turkey Keyboard for use in Greece Keyboard for use in Latin America Keyboard for use in Saudi Arabia Keyboard for use in Brazil Keyboard for use in Hungary Keyboard for use in Czech Republic Keyboard for use in Slovakia Keyboard for use in Russia Keyboard for use in Thailand Keyboard for use in Japan
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Illustrated Parts Catalog
Table 4-6 Sequential Part Number Listing (Continued)
Spare Part Number
378188-A41 378188-AB1 378188-AD1 378188-BA1 378188-BB1 378188-DD1 378227-001 378233-001 379790-001 379791-001 379792-001 379793-001 379794-001 379795-001 379796-001
Description
Keyboard for use in Belgium Keyboard for use in Taiwan Keyboard for use in Korea Keyboard for use in Slovenia Keyboard for use in Israel Keyboard for use in Iceland Serial connector module (includes cable) Fan System board (includes 32 MB of discrete video memory and RJ11 connector and cable) System board (includes UMA video memory and RJ11 connector and cable) 14. 1-inch, XGA, TFT display assembly (includes wireless antenna boards and cables) 14. 1-inch, SXGA, TFT display assembly (includes wireless antenna boards and cables) Switch cover LED board (includes LED board cable) Top cover
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Illustrated Parts Catalog
Table 4-6 Sequential Part Number Listing (Continued)
Spare Part Number
379797-001 379798-001 379799-001 379801-001 379802-001 379803-001 379804-001 379805-001 379806-001 379807-001 379808-001 379809-001 379810-001
Description
Base enclosure TouchPad (includes TouchPad cable) Heat sink (includes thermal paste) Intel Celeron M 730 (1. 5-GHz) processor (includes thermal paste) Intel Pentium M 730 (1. 60-GHz) processor (includes thermal paste) Intel Pentium M 740 (1. 73-GHz) processor (includes thermal paste) Intel Pentium M 750 (1. 86-GHz) processor (includes thermal paste) Intel Pentium M 760 (2. 00-GHz) processor (includes thermal paste) Intel Pentium M 770 (2. 13-GHz) processor (includes thermal paste) TPM security module 5400-rpm 40-GB hard drive (includes frame and connector) 5400-rpm 60-GB hard drive (includes frame and connector) 5400-rpm 80-GB hard drive (includes frame and connector)
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Illustrated Parts Catalog
Table 4-6 Sequential Part Number Listing (Continued)
Spare Part Number
379811-001 379812-001 379813-001 379814-001 380045-001 380774-001 380950-001 381090-001 382909-001 382693-001 385498-001 389013-001
Description
Audio for use with system boards with UMA video memory board (includes audio board cable) Miscellaneous Plastics Kit Screw Kit Modem board Docking Stand Miscellaneous Plastics Kit Modem board 7200-rpm 60-GB hard drive (includes frame and connector) 65 watt, slim profile AC adapter System board (includes 64 MB of discrete video memory and RJ11 connector and cable) MultiBay II eject assembly Audio board for use with system boards with discrete video memory (includes audio board cable) Miscellaneous Cable Kit
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5
Removal and Replacement Preliminaries
This chapter provides essential information for proper and safe removal and replacement service.
5. 1 Tools Required
You will need the following tools to complete the removal and replacement procedures: Magnetic screwdriver Phillips P0 screwdriver Torx T8 screwdriver 5. 0-mm socket for system board locks Flat-bladed screwdriver Tool kit--includes connector removal tool, loopback plugs, and case utility tool
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Removal and Replacement Preliminaries
5. 2 Service Considerations
The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.
As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from
the work area to prevent damage.
Plastic Parts
Using excessive force during disassembly and reassembly can damage plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Cables and Connectors
Ä
CAUTION: When servicing the computer, ensure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
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Maintenance and Service Guide
Removal and Replacement Preliminaries
5. 3 Preventing Damage to Removable Drives
Removable drives are fragile components that must be handled with care. When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials. Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam. Handle electrostatic-sensitive components, parts, and assemblies by the case or PCM laminate. Turn off power and input signals before inserting or removing connectors or test equipment.
5. 7 Grounding Equipment and Methods
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
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Maintenance and Service Guide
Removal and Replacement Preliminaries
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin. Other grounding equipment recommended for use in preventing electrostatic damage includes: Antistatic tape Antistatic smocks, aprons, and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static-dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material-handling packages Nonconductive plastic bags, tubes, or boxes Metal tote boxes Electrostatic voltage levels and protective materials
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Removal and Replacement Preliminaries
Table 5-1 shows how humidity affects the electrostatic voltage levels generated by different activities.
Table 5-1 Typical Electrostatic Voltage Levels
Relative Humidity Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box 10% 35, 000 V 12, 000 V 6, 000 V 2, 000 V 11, 500 V 14, 500 V 26, 500 V 21, 000 V 40% 15, 000 V 5, 000 V 800 V 700 V 4, 000 V 5, 000 V 20, 000 V 11, 000 V 55% 7, 500 V 3, 000 V 400 V 400 V 2, 000 V 3, 500 V 7, 000 V 5, 000 V
A product can be degraded by as little as 700 V.
Table 5-2 lists the shielding protection provided by antistatic bags and floor mats.
Table 5-2 Static-Shielding Materials
Material Antistatic plastic Carbon-loaded plastic Metallized laminate Use Bags Floor mats Floor mats Voltage Protection Level 1, 500 V 7, 500 V 5, 000 V
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Removal and Replacement Procedures
This chapter provides removal and replacement procedures. [. . . ] 4
Length 11. 0 mm
Thread 2. 5 mm
Where used: 2 screw locks that secure the serial connector module to the computer (documented in Section 6. 22)
Hex Socket HM5. 0×11. 0 Screw Lock Locations
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Screw Listing
Table C-12 Hex Socket HM5. 0×11. 0 Screw Lock (Continued)
Head Width 5. 0 mm
mm
Color Silver
Qty. 4
Length 11. 0 mm
Thread 2. 5 mm
Where used: 2 screw locks that secure the system board to the computer (documented in Section 6. 24)
Hex Socket HM5. 0×11. 0 Screw Lock Locations
C20
Maintenance and Service Guide
D
Display Component Recycling
Å Ä
WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. CAUTION: The procedures in this appendix can result in damage to display components. [. . . ]