User manual ITS TELECOM CGW-D INSTALLATION V2 RELEASE 4

[. . . ] CGW-D Installation and Operation Guide Version 2 Release 4 June 2008 Warranty In the event this product proves to be defective in workmanship or materials within a period of one year from date of shipment, ITS will repair or replace the product at its discretion. Under no circumstances shall ITS be liable for consequential or special damages, loss of revenue or user/dealer expenses arising out of or in connection with the use or performance of the product, whether based on contract, tort, or any other legal agreement. The following shall void the above warranty: malfunctions resulting from fire, accident, neglect, abuse, or acts of God; use of improper electrical power; or repair of, tampering with or alteration of the product by anyone other than ITS authorized personnel. CGW-D Table of Contents Chapter 1: Introduction 1. 1 1. 2 1. 3 1. 4 1. 5 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Purpose and Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 What's in the Box?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Physical Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Chapter 2: Software Installation 2. 1 2. 2 2. 3 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 USB Driver Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 2. 3. 1 USB Serial Driver Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] Print Preview Window 3. 2. 1. 2 Communication Menu The Communication menu (Figure 3-1) serves for performing operations related to device communication and to change the user password. Figure 3-3. Communication Menu 3-2 CGW-D Item Read Configuration Send Configuration USB ComPort Selection Password Function Opens the Read Parameters window (Figure 3-4) Opens the Send Parameters window (Figure 3-5) Opens the Communication Setting window (Figure 3-6) Opens the Change Password window (Figure 3-7) Figure 3-4. Send Parameters Window 3-3 Installation and Operation Guide Figure 3-6. Change Password Window 3. 2. 1. 3 Tools Menu The Tools menu (Figure 3-1) serves for performing operations related to CDR viewing and deletion, device reset and software upgrade. Figure 3-8. Tools Menu Item Read CDR Function Opens the Read CDR window (Figure 3-9) 3-4 CGW-D Clear CDR Reset back to Factory default Software Upgrade Opens a warning message and enables to clear CDRs (Figure 3-10) Resets the unit to factory default (restricted for administrators) Enables to install an upgraded software version (restricted for administrators) Figure 3-9. Clear CDR Warning The CDR list is based on FIFO functionality, thus the first call registered is the first call to be overwritten. In order to prevent lose of call information, the data should downloaded periodically. 3. 2. 1. 4 Help Menu The Help menu (Figure 3-1) serves for performing operations related to CDR viewing and deletion, device reset and software upgrade. 3-5 Installation and Operation Guide Figure 3-11. Help Menu Item Help topics About CGW-D. . . Function Opens an online help file Displays the software version (Figure 3-12) Figure 3-12. About Window 3-6 CGW-D 3. 2. 2 Window Tabs The operation window comprises the following tabs: Dialing Parameters tab (see Paragraph 3. 2. 2. 1). Dialing Parameters tab opens by default when the application is activated. 3. 2. 2. 1 Dialing Parameters Tab The Dialing Parameters tab (Figure 3-13) contains the options for dialing parameters configuration. Figure 3-13. Dialing Parameters Tab Item Function Default Range/Op tion List of Permitted Cellular Gateway Prefixes ADD EDIT Opens Add Prefix window (Figure 3-14). Displays selected prefix DELETE Deletes the selected prefixes from the list. This field is designated to contain the permitted frequencies entered by the user ("white list"). 30 X 8 digits 3-7 Installation and Operation Guide Figure 3-14. Edit Prefix Window Item Function Default Range/ Option Max. number of digits to be dialed First digit timeout Specifies the maximum number of digits comprising a number. Specifies the timeout value in seconds for dialing the first digit of the number. 10 10 Inter digit timeout Specifies the timeout value in seconds for dialing the all number digits except the first digit. 3 Hook flash time Specifies the required time (in milliseconds) to put a call on hold to enable its routing to the destination number. 300 End Dialing Digit Allow end dialing digit This checkbox enables the end dialing digit feature ­ a DTMF symbol used to indicate the end of destination number dialing. End Dialing Digit This combo-box enables to define a digit/symbol as an end dialing digit. Disabled 0. . 9, *, # Deselected 3-8 CGW-D Item Function Default Range/ Option Call Forward Call Forward Disabled No Answer Call Forward Defines that incoming calls from the FXO side will not be forwarded. Defines that if an incoming call from the FXO side is not answered, it will be forwarded to the number specified in the field below. NA Call Forward Destination Active only if the above radio button is selected. No Answer Forwarding Time Active only if the above radio button is selected. [. . . ] Dial a cellular or PSTN number that does not contain a permitted prefix. The call is routed to the PSTN network, and a message is displayed (Figure 4-8). <C C all onnected> [P hone -> P TN] S Figure 4-8. Call Routed to PSTN 4-3 Installation and Operation Guide 4. 5 Diverting an Incoming PSTN Call to a Cellular Number To divert an incoming PSTN call to a cellular number, perform the steps as follows: a. Select the No Answer Call Forward radio button in Call Forward area of the Dialing Parameters tab (Figure 4-9). [. . . ]