User manual INTER-TEL 8500

[. . . ] Model 8500 User Guide QUICK REFERENCE GUIDE TO FREQUENTLY-USED FEATURES These are the basic instructions for the most frequently-used telephone and voice mail features for Inter-Tel endpoints. For detailed information about these and other features, refer to the complete instructions in the appropriate user guide. PLACING AN INTERCOM CALL 1. If your call goes through handsfree to the called endpoint's speaker, speak after you hear a double tone. If you hear continuous ringing, wait for the call to be answered. PLACING AN OUTSIDE CALL OUTGOING or dial the Outgoing Call feature code (the default feature code is 8 ). [. . . ] Your telephone system can have up to 20 different reminder messages, each of which can be changed by the system administrator, installer, or programmer. Your trainer or system administrator will give you a list of reminder messages for your system. For convenience, you should update the following default list DEFAULT MESSAGE 01 02 03 04 05 06 07 08 09 10 MEETING STAFF MEETING SALES MEETING CANCEL MEETING APPOINTMENT PLACE CALL CALL CLIENT CALL CUSTOMER CALL HOME CALL CORPORATE NEW MESSAGE 11 12 13 14 15 16 17 18 19 20 DEFAULT MESSAGE CALL ENGINEERING CALL MARKETING CALL ACCOUNTING CANCEL DND CANCEL CALL FWD TAKE MEDICATION MAKE RESERVATION REVIEW SCHEDULE LUNCH REMINDER NEW MESSAGE GETTING STARTED To request a reminder message: 1. If your system is set for 24-hour format, you must enter the time appropriately (e. g. , 1400 = 2:00PM). To cancel all reminder message requests before they signal you: With the handset in the cradle, dial 3 0 6 . To clear a received reminder message: With the handset in the cradle, press . Inter-Tel® Model 8500 User Guide 39 GETTING STARTED 40 Inter-Tel® Model 8500 User Guide Moving On SECTION CONTENTS PAGE Introduction . 64 MOVING ON Inter-Tel® Model 8500 User Guide 41 INTRODUCTION Now that you've mastered the basics, it's time to move on to the advanced features. In this section, you'll learn how to program your endpoint, use directories, access your mailbox remotely, and perform various other functions. SETTING ENDPOINT PREFERENCES Your endpoint is automatically set to specific defaults. Customizable features on your endpoint include changing volume levels, enabling background music, selecting a ring tone, and others. Changing Volume Levels The telephone system has eight volume settings: handset intercom, handset outside call, speakerphone intercom, speakerphone outside call, background music, ringing, handset intercom dial tone, and speakerphone intercom dial tone. For example, if you want to change the speakerphone level for an intercom call, you must be on a handsfree intercom call. MOVING ON To change a volume level: Press (the high end of the volume button) to increase the volume. OR, Press the middle of the volume button. (the Selecting a Ring Tone The ability to change your ring tone is helpful in close-quartered environments. If your ring tone is unique, you can quickly identify when a call is ringing on your endpoint. Do one of the following to select your ring tone: · EITHER, Press 0 for no ringing. When you hear the tone you want, press # or , or lift and replace the handset. 42 Inter-Tel® Model 8500 User Guide Enabling Background Music If your telephone system is equipped with a music source, you can listen to music through your speaker. To enable or disable background music: Dial 3 1 3 . Changing Keymaps Keymaps identify where feature buttons appear on your endpoint. While all endpoints are programmed with a standard keymap, some endpoints have alternate keymaps (ask your system administrator). If you have an alternate keymap, you can switch between the keymaps by dialing a specific feature code. To switch between keymaps when your endpoint is idle: With the handset in the cradle, dial 3 9 9 . To switch between keymaps during a call: Press and dial 3 9 9 . Enabling Automatic Call Answer The Automatic Call Answer feature determines whether or not you are automatically connected to a caller when you lift the handset (or press ). If this feature is enabled, you are automatically connected when you go off-hook. If it is disabled, you must first lift the handset (or press ) and then press the flashing button. [. . . ] To receive these types of messages, E-Mail Reader must be enabled for your mailbox. Check with your voice mail administrator to see if E-Mail Reader is enabled for your mailbox. Why do I get the wrong response when I try to complete a task by saying a command?One reason the system may not be responding to voice commands is that Automatic Speech Recognition (ASR) may not be enabled on your system. [. . . ]